What to Say to Someone Who’s Grieving (If You Have to Say Something)

Recently I shared on Facebook a great piece from BuzzFeed, “What You Say to Someone Who’s Grieving vs. What They Hear.” While I liked what it had to say about how our well-intentioned platitudes can actually be hurtful, some of my friends found it discouraging. Their (very valid) point was that there were no positive alternatives offered, nothing like, “Say this instead.” One friend suggested that, since I work with grieving people every day as a hospital chaplain, I should write a list of better things to say to them. I hesitated, because every situation and every grieving person is different, and I don’t want to give anyone the impression that there are magic words that will make the hurt go away. There just aren’t. But as I thought about it, I did come up with at least a few guidelines and suggestions for words that, in most cases, I believe will help more than they hurt. With a subject as messy as grief, that’s the best I can do. So, here we go. Continue reading “What to Say to Someone Who’s Grieving (If You Have to Say Something)”

Q is for Quiet

(This post is part of my ongoing series ABCs of Hospital Chaplaincy.)

quiet shh

Working in a hospital is sometimes enough to make you superstitious (though, like Michael Scott, I try to be only a little stitious). Full moons really do seem to bring out more of the crazy stuff. If someone mentions that we haven’t had a gunshot wound all day, ER staff members would bet that one will arrive within the hour. And whatever you do, don’t say anything to the effect of, “It sure is quiet around here.” In my book, I tell the story of how I got on a nurse’s bad side by jinxing her shift with the Q word. Continue reading “Q is for Quiet”

Loosing Hope

This can be a tough time of year for hospital work. As a chaplain, I often see the most tragic situations, and they take on an even sadder air around the holidays. Nobody wants to remember Christmas as “the day Dad died” or “the anniversary of Gramma’s stroke.” But it happens. It’s easy to get pulled under by the seemingly hopeless situations. So I wasn’t surprised when I saw a dear friend and fellow chaplain post her status update on Facebook: “Christmas Eve in a Level One Trauma Center may cause me to loose all hope.” Continue reading “Loosing Hope”

What Chaplains Don’t Do

Because this is Pastoral Care Week, I’ll be part of an event at my hospital which includes a reading from my book, and a question and answer session on the role of healthcare chaplains. The event is co-sponsored by our Pastoral Care department and the hospital’s Humanities Committee (of which I am a member), and has been advertised all over campus. Someone who saw the flyers was concerned that in a hospital committed to diversity and inclusion, we were promoting Christianity. I had to laugh at the irony. Such misconceptions of what chaplains do are exactly why such an event is needed! Continue reading “What Chaplains Don’t Do”

O is for Operation

Dr. James Patrick Kinney performing early anesthesia procedure at Sisters of Charity Hospital, Buffalo, NY

(This post is part of my ongoing series ABCs of Hospital Chaplaincy.)

Did you ever play that board game as a kid, the one where you had to use the little tweezers to reach into the tiny, metal-lined spaces of the cartoon man’s body to remove the little bucket of “Water on the Knee” or the very literal “Butterflies in the Stomach”? It made me a nervous wreck, and my hands would shake as I anticipated the inevitable Bzzzzz when the tweezers made contact with the metal. I was terrible at the Operation board game, so I suppose it’s a good thing I never wanted to become a surgeon. But I do spend a lot of time near the operating room at our hospital. Continue reading “O is for Operation”

N is for No

(This post is part of the ongoing series ABCs of Hospital Chaplaincy.)

It was the most abrupt end to a patient visit I’ve ever had as a hospital chaplain. I had told the man that his comments were beginning to make me uncomfortable, and that if he didn’t go back to talking about something in which I could actually be of help to him in pastoral care terms, then I would leave. He continued saying inappropriate things, so I stood up to go. As I walked out of the patient’s room, all the visitors and staff members in the hall could hear him yelling at me, “Just one night! I need you! I NEED YOU!” Whether it was his medication talking or something else, he insisted that the answer to his numerous problems was spending one night with “a good woman like you.” I had no problem telling him no. Continue reading “N is for No”

M is for Morgue

(This post is part of my ongoing series ABCs of Hospital Chaplaincy.)

The sign by the door reads “Decedent Affairs.” It’s a euphemism. Nobody whose loved one is being treated in the hospital, or who is actually a patient there, wants to see the word “Morgue” as they walk down the hallway. That’s the rationale, as I understand it. But the morgue is there. We all die sometime, whether or not we want to admit it, and a lot of us die in hospitals. When that happens, the morgue is where a body stays until it is picked up by the funeral home. Continue reading “M is for Morgue”

L is for . . .

(This post is part of my continuing series ABCs of Hospital Chaplaincy.)

I’ve gone back and forth about which L word fits best with my experience as a chaplain. Most of the other letters were pretty straightforward; one word jumped quickly to mind. But with L, there were two. Part of me thought, it has to be Loss. That’s something I certainly see plenty of in the hospital. In one shift, I may see people lose a spouse, a child, a limb, the ability to walk or talk, the hopes and dreams they had for the future they were certain was theirs, the will to continue living. It isn’t easy to witness those things, and they do come. Continue reading “L is for . . .”

K is for Kids

blessingElli

(This post is part of my ongoing series ABCs of Hospital Chaplaincy.)

Working closely with children is one of the best and worst parts of my job. Sometimes it means I get to hold a new baby and speak a blessing over her, as I did with my friends’ daughter, Elli, in the above photo. It means playing Legos with the kid whose mom is working one of her three jobs and who just wants some company while he recovers from another round of chemotherapy. It means talking to the very tall 12-year-old boy in the emergency room in a way that lets him know I understand he’s still a kid, and that it’s okay to be scared or to cry. I love being with kids in those moments. Continue reading “K is for Kids”